FAQ

It is a very simple process. We will ask you to complete a registration form with your name, address, telephone number and email address.

You only need to complete the registration form once, but you must sign in in at the reception desk at all subsequent auctions so we can allocate you an auction-specific paddle number. Without a paddle number, you are unable to bid.

If you want to bid on a lot in the auction, but are unable to attend in person, you are able to leave an absentee bid (also known as a commission bid). We will ask you to complete a form with the lot numbers you wish to bid on, and the maximum amount you wish to bid for each item. We will then bid on your behalf up to your maximum amount. We will always attempt to buy lots as cheaply as possible for you, but consideration must be given to the lot guide price, other bids and any reserve placed on the lot by the vendor. We will ask you to telephone us the day after the auction to discover whether your commission bids have been successful. 

You can live stream our auctions and bid in real-time from anywhere in the world, via the online bidding platform, easyliveauction.com. Simply set up an account with easyliveauction.com and click 'Register to Bid' to connect to an auction.

Easy Live Auction is a third-party online bidding platform we use to offer online bidding. Should you have any issues, please send your query directly to them.

The total amount payable for each purchase equals the hammer price (the auction sale price) together with a buyer's premium of 20% + VAT. 

Purchases made online via the online bidding platform, easyliveauction.com, incur an additional internet surcharge of 3% + VAT, as levied directly by the online bidding platform - unless the flat fee option of £3 is selected and paid for when registering for an auction, in which case no internet surcharge applies (refer to the online bidding platform for more details).

We accept bank transfer, cash, debit cards and most major credit cards, though GOLD, SILVER, JEWELLERY and VEHICLES, along with other high value items, can only be paid by bank transfer or cash (up to lawful limits). We reserve the right to extend this stipulation to any invoice of any buyer unknown to us or for any other reason.

Your winning items will be yours to take away after purchase.

We ask that purchasers remove their lots from the auction room within two working days of the auction, though please note we are unable to issue items on the day of the auction itself.

Yes. Whether you are buying or selling, if you are unable to transport the goods yourself, we offer a local delivery and collection service, as well as a wider courier service. Limitations and charges for these services can be obtained directly from the auction room.

We are able to sell a wide variety of items for you. However, we cannot say yes to everything, so we always recommend calling us to discuss anything you are interested in entering for auction.

Commission is charged to the seller at 15% + VAT, and a lotting fee of £2 + VAT per lot. These rates include insurance and handling. Settlement is normally made within 21 days of the auction. See our full terms and conditions for more details.

We hold regular valuation days at our auction rooms in Brading. An up-to-date list of dates can always be found on our website. If your item is too big to bring to us, or if you struggle with transport, we are happy to visit you at home. Call or email us to discuss your requirements.

We are able to assist the executors of deceased estates by providing formal written valuation reports for probate purposes. We are also able to undertake house clearances. Charges for these services are assessed on an individual case-by-case basis.